Our Returns Policy – 60 days Monday Back Guarantee!
BetterBooksOnline offers a 60-day money back guarantee for all QuickBooks desktop software, if for any reason you need to return the software. If you are not completely satisfied with your Intuit products, please return them for a full refund. Hardware can be returned for full only if product is still factory sealed. Opened hardware may not be returned for any reason.
Bulk Software Orders:
Bulk software orders are orders of twenty or more individual QuickBooks products. There is no 60-day money back guarantee for bulk software purchases.
Returning Physical Products:
For direct orders: If the product is purchased directly from BetterBooksOnline through the Web or over the phone, you have 60 days from the product’s physical ship date to be eligible for a refund under the satisfaction guarantee. Note that hardware must be in factory sealed condition to be eligible for return.
Returning Electronically Delivered Products:
You have 60 days from the purchase date to obtain a refund for product downloads, product unlocks, and all other electronically delivered Intuit media. You will be required to uninstall and remove the application from your computer. Since there is no physical product shipped, you are not required to send anything back to the Returns Department. Requests for electronically issued licenses are to be submitted through Contact Us form on the website OR by replying to your order confirmations page.
BetterBooksOnline.com adheres to strict policies concerning the privacy and security of our customers’ information. When you order online from our Web sites, we support encryption of your transaction information as it is transmitted to us and we have adopted leading industry privacy guidelines. We will not share your personally identifiable information with outside companies for their promotional use except with Intuit to process your order. In addition, we don’t sell or rent customer lists to other companies. To further protect the integrity of your personal information, close your browser when you step away from your computer, particularly if you are in a public forum.